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Guide to Care Coordinators in Washington State

Care coordinator with Mom and Baby
Children with Special Health Care Needs (CSHCN) Coordinator

Agency

Children with Special Health Care Needs (CSHCN) Program, Washington State Department of Health

CSHCN Coordinators are public health nurses located in the thirty-four local health departments throughout the state.

Education Requirements

Bachelor of Science degree in nursing with specialization in public health nursing, or graduation from a state-accredited school of nursing supplemented by public health training. Current Washington State registered nursing license.

Definition

Care coordination promotes the effective and efficient organization and utilization of services for children with special heath care needs and their families.
Care coordination is a process for:
  • Identifying a child's health or developmental needs, family strengths, concerns, priorities, and resources.
  • Assisting families to find and establish services they want and need.
  • Facilitating on-going identification of needs and coordination of resources.
Client Eligibility

Children age birth to 18 years who have or are at risk of having a serious physical, developmental, behavioral or emotional condition; who require health and related services of a type and amount beyond what is generally required, and who reside in Washington State.

Services Provided

The CSHCN Coordinator is responsible for:
  • Helping families access needed services for their child such as medical care and other intervention.
  • Referring families to health insurance programs and information, both private insurance and the state funded Medicaid Program.
  • Helping families help each other through parent support organizations.
  • Helping with concerns such as feeding nutrition, growth, development and behavior.
  • Providing screening and assessment.

To learn more visit http://www.doh.wa.gov/cfh/mch/cshcnhome2.htm

Source: Case Management/ Service Coordination Matrix prepared by the WISE grant Care Coordination Committee, 2002 and Children with Special Health Care Needs Program brochure, Washington State Department of Health Publication #970-108

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Last modified: 4/21/08

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